Privacy regulations, data protection and network security are evolving concerns for all businesses. For midsized firms without dedicated cybersecurity resources, these concerns can be particularly challenging. 

The Zurich Cyber Insurance Policy – Concierge Suite provides a holistic approach, combining insurance, dedicated breach response services, and Risk Engineering to help businesses identify and respond to the challenges of today’s cybersecurity risks, including: 

• First-party event – resolving cyber incidents directly impacting your organization, such as cyber extortion threats/attacks, privacy breaches, system failure, social engineering fraud, bricking of your computer system, digital asset loss, or business income loss from interruption of computer operations.
• Third-party claims – responding to a complaint, subpoena, arbitration notice or demand letter from a claimant/attorney following a cyber-related event or wrongful act, including a regulatory proceeding or investigation by state attorney general or other regulatory industry official. 

The Zurich Cyber Insurance Policy – Concierge Suite also provides:

• Supplemental insuring agreements for social engineering fraud
• Coverage tailored to fit an organization’s risk profile
• A 24/7 Breach Response Coach  hotline to help triage a cyber event 

And a dedicated Cyber Claims team:

• Experienced attorneys
• Deep industry knowledge of cyber exposures
• Cyber claims expertise since 2009
• An understanding of the needs of companies both large and small, across a wide spectrum of industries
• 24/7 Customer Care Center to report a claim or other cyber event 

Note: Use of the hotline does not replace notification and reporting obligations under your insurance policy. Notify Zurich’s Customer Care Center at 800-987-3373 or usz.cyberclaims@zurichna.com as soon as possible to report the cyber event. A cyber claims attorney will be assigned to assess coverage under your policy.