While retailers have seen strong year-on year growth, according to Deloitte’s Global Powers of Retailing 2023 report,¹ they also face a sea of change from multiple areas of transformation. A focus on sustainability, competitive direct-to-consumer channels, inflationary pressures, supply chain disruption, shrinkage and statutory regulations are just a few examples of the challenges facing retailers today.

Property coverages
Zurich’s broad all-risk Property form addresses the exposures that retailers face. Property coverage can include:

• Peak Season Endorsement
• Merchandise sold but not delivered-selling price
• Brands and Labels Included
• Consequential loss to undamaged stock included
• Flexible Transit and Unnamed Locations limits available
• Unintentional Errors or Omissions
• Better Green^TM – coverage to rebuild to same or higher green standard is automatically included via sublimit after a covered loss.
• Computer Systems (excluding Electronic data)
• Equipment Breakdown coverage included with no sub-limit
• Ordinance or Law applies to all covered property and time element loss, not just buildings
• Tailored valuation provisions – No coinsurance contract
• Loss of Utilities includes overhead lines
• Unscheduled Locations time element coverage sublimit in base Business Income with Extra Expense form

General Liability

• Broad Named Insured includes partnerships, joint ventures and LLCs
• Automatic Blanket Additional Insureds
• Automatic Waiver of Right of Subrogation and Primary Non-contributory conditions
• Incidental Medical Services, Good Samaritan Acts and Co-Employee extensions
• All perils included for property damage to Premises Rented to You
• Definition of Bodily Injury includes mental anguish, mental injury, shock, fright or death
• Broadened contractual liability

Auto

Broadening coverage endorsement adds 23 extensions in one form, including:

• Lease or Loan Gap
• Employees as insureds
• Waiver of subrogation (when required by contract)

Umbrella

Additional limits help protect against catastrophic claims beyond primary coverage.

International

Zurich has one of the industry’s largest networks, providing coverage in more than 210 countries and territories.

Workers' Compensation

Flexible options include:

• Level and variable dividend options available
• Loss-sensitive programs available
• Flexible payroll reporting options

Specialized coverages

• Marine stock throughput
• Directors and Officers Liability (D&O)
• E&O/Professional Liability
• Cyber
• Zurich Business Travel Solution with broad coverage for medical care, repatriation, Accidental Death and Dismemberment (AD&D), loss of personal property and more
• Kidnap & Ransom coverage with up to $5 million in limits and access to a premier

Claims services

Zurich Claims specialists are strategically deployed across the U.S. and around the globe to help customers mitigate and respond to loss events, and to gain insights into becoming more resilient against future losses, with:

• 24/7 Award-winning, Zurich-owned Customer Care Center²
• Single point of contact for all claims and related inquires
• Access to digital programs that provide a transparent claim process
• Knowledgeable and reliable claims staff with industry-specific expertise
• When utilized, integrated Medical Management program yields a 65% reduction in medical bill costs, on average³

1.   Deloitte. “Global Powers of Retailing 2023 Revenue growth and continued focus on sustainability.” February 2023.
2.   Top Mid-size Contact Center as recognized by Contact Center World in 2021
3.   Zurich North America Claims Finance 2022