Risk Engineering Services
Zurich Resilience Solutions
Utilizing a consultative approach, Zurich Resilience Solutions can help your clients better understand their exposures and mitigate their risks.
Property
- Business continuity exposure assessments and mitigation services
- Water intrusion evaluation and mitigation
- Supply chain risk assessment
- Climate change resiliency
Casualty
- Remote and on-site ergonomic assessments assisted by wearable technology
- Disruptive event response and workplace violence training
- Slip, trip and fall assessment and management
- Fleet program review and telematics
- Video on demand training and Learning Management System
Self service
- EZ-Ergo self-evaluation ergonomics tool
- Safety program development kits
- Safety calendars
- RiskTopics to help identify and mitigate large losses and/or trending exposures
Claims
Having the right Claims professionals and programs in place to serve life sciences customers can help reduce total cost of risk and drive ongoing, sustained savings.
Service that excels
- Award-winning, 24/7 Customer Care Center2
- 24/7 Major Case and Large Loss unit response teams
- Claim assignment by line of business, type and complexity
- Zurich Claims team professionals average over 15 years of experience across all lines of business
Flexible reporting options
- Customer scorecards and benchmarks
- Total cost of risk analysis
- Exposure-based analysis
- Customized dashboards
Customer focused
- Informative webinars, seminars, infographics and more
- Customer surveys that inform and help optimize processes
- Online tools and resources
- When utilized, integrated Medical Management yields a 63% reduction in medical bill costs on average.3
- Zurich Claims Investigative Services digs deep to confirm the legitimacy of claims and identify, diligently pursue and deter fraudulent activity.
References
1. Financial strength based on A.M. Best rating of A+/stable
2. ContactCenterWorld - Top Ranking Performers Awards Americas 2021: Ranked #1 for Best Contact Center.
3. Zurich claims data 2021.